Privacy Policy
Transight Systems Private Limited ("Transight", "we", "us") provides the Transight Miles app, a fleet management app for transport operators. This policy explains what information the app handles, why, and the choices you have. By using the app you agree to this policy.
1. Information we collect
Information you or your organisation provide
- Account details: name, username, mobile number, email address and role, created when your account is set up.
- Fleet records: vehicles, drivers, FASTag, fuel card, challan and maintenance records, and marketplace orders you create or view in the app.
- Photos: a profile photo or vehicle photos, only if you choose to take or upload them. The app asks for camera or photo library access at that moment.
- Support messages: anything you send us when you contact support.
Information collected automatically
- Device and app information: device model, operating system version, app version and a push-notification token.
- Diagnostics: crash reports and performance data, so we can find and fix problems.
- Usage and configuration: basic app-usage signals and remote configuration values used to deliver and tune the service.
The app does not record audio or video, and does not collect your precise location in the background.
2. How we use information
- To provide the app: sign you in, show your fleet data and process the actions you take.
- To send notifications about alerts, orders and account activity.
- To keep the service secure, prevent misuse and meet legal obligations.
- To diagnose crashes and improve reliability and performance.
- To respond to support requests.
We do not sell your personal information, and we do not use it for third-party advertising.
3. Who we share it with
- Your organisation: fleet data you enter belongs to your organisation account and is visible to its authorised users.
- Service providers who process data on our behalf, such as Google Firebase (crash reporting, push notifications, remote configuration), cloud hosting providers and map providers. They may use it only to provide their service to us.
- Partners needed for a transaction you start, for example fuel card, FASTag or marketplace partners fulfilling an order.
- Authorities, where the law requires it or to protect rights, safety and security.
4. Retention
We keep your information while your account is active and as long as needed to provide the service. When you delete your account we remove your profile and linked records within 30 days. Records we must keep by law, such as tax invoices and payment records, are retained only for the period the law requires. See Delete your account.
5. Security
Data is sent over encrypted connections (HTTPS) and your sign-in session is stored in the device's secure storage. No system is perfectly secure, but we use reasonable technical and organisational safeguards to protect your information.
6. Your choices and rights
- Access or correct your details in the app under Profile, or by contacting us.
- Delete your account and data from the app (Profile → Delete Account) or by email — see Delete your account.
- Notifications: turn them off in your device settings.
- Camera and photos: change or revoke access in your device settings at any time.
7. Children
The app is intended for business users and is not directed at children under 18. We do not knowingly collect their information.
8. Changes to this policy
We may update this policy. The effective date above shows the latest version, and we will give notice in the app for significant changes.
9. Contact us
Email: support@transight.com