Delete your account
Deletion is permanent and cannot be undone. Your account is removed within 30 days of your request.
Option 1 — From the app
- Open Transight Miles and sign in.
- Tap your profile (top-left of the Fleet home screen), then tap Delete Account. This page opens.
- Tap Email a deletion request below and send the email.
Option 2 — By email
Email us from the address registered on your account, including your name, username and registered mobile number so we can find and verify the account.
Contact: support@transight.com
What is deleted
- Your profile, login and workspace access.
- Vehicles, drivers, FASTag and fuel card records linked to your account.
- Photos you uploaded, and your push-notification registration.
What we may keep, and for how long
| Data | Why | Kept for |
|---|---|---|
| Tax invoices and payment records | Legal and accounting requirements | As long as the law requires |
| Security and fraud-prevention logs | Protect the service and other users | Limited period, then deleted |
| Anonymised diagnostics | Cannot identify you | May be retained |
Timeline
We confirm your request, verify the account owner, and complete deletion within 30 days. If your account belongs to a company, deleting it may require approval from the organisation's administrator. Learn how we handle data in our Privacy Policy.